Wish you had your own I.T person at home? Good news, that’s what we do!!
Life’s busy and your tech is important. Let us save you time and hassle! Helpful Tech is our Residential Managed Service. We have four (4) offerings to fit your needs.
Helpful Tech BASIC
This is our entry-level package, It Provides the foundation to worry-free computing! We manage the things most people are not sure about.
- Enterprise-level Antivirus & Anti-Malware
An enterprise-level Antivirus & Anti-Malware that’s the ultimate weapon against all Internet threats. Web Protection, Dual Engine File Guard, Behavior Blocker, and Anti-Ransomware ensure optimum protection. - Managed Windows updates, application updates
We make sure Windows stays updated. We also make sure applications like Chrome, Firefox, Office, Etc stay updated. - Remote Support, and A Helpful Tech
Questions come up and bumps on the information superhighway happen. We are here to help, we can remotely repair most software issues, so you don’t need to physically bring it to us. You can easily request help with a click of a button, an email, or give us a call. - 24/7 Monitoring
We monitor the system for things such as crashes, hard drive failure, firewall issues, device issues, and much more. This helps provide maximum uptime. - 25% off in-shop Labor
If we can not fix it remotely, or it needs a physical repair, and you have to bring it to us. Don’t worry we give you 25% off labor for in-shop repairs! Not close enough to come in, no problem we will help you get it shipped to us.
Amazing protection for just $21.99/mo 20% off this service for up to 2 additional computers!
Helpful Tech Premium
This is our Premium package, It Provides Peace of mind, A helpful tech, and worry-free computing! We don’t just manage the things most people are not sure about. We make sure all your personal files are Backed up and kept safe.
- ALL Features of Helpful Tech BASIC
An enterprise-level Antivirus & Anti-Malware, Managed Windows updates, Application updates,
Remote Support, Help Desk, 24/7 monitoring - 35% off in-shop Labor
If we can not fix it remotely, or it needs a physical repair, you have to bring it to us. Don’t worry we do the work for 35% off! Not close enough to come in, no problem we will help you get it shipped to us. - FREE Priority Service
Your time is important, we understand that, so we include Priority service for Free! This means you go right to the front of the line. - FREE Mobile Device Support
Got a question about your phone or tablet? No problem we will help you free of charge. - 1 Email account @802.email
Do you hate it when there’s no one to talk to when you have an email issue, or simply change your password. We do too! We give you a email account on our trusted email platform, Great SPAM control, easy to use, this way we can help you if issues happen.
Amazing protection for just $37.99/mo 20% off this service for up to 2 additional computers!
Helpful Tech Ultimate
This is our Ultimate package, It Provides everything! Hassle-free computing! We keep things running smoothly. We make sure all your personal files are Backed up and kept safe, and we even keep an eye out for “Bad Actors” “keeping their foot in the door”.
- ALL Features of Helpful Tech BASIC & PREMIUM
An enterprise-level Antivirus & Anti-Malware, Managed Windows updates, Application updates,
Remote Support, Help Desk, 24/7 monitoring, Data Backup - Cyber Security, Breach Detection
We look for things that antivirus or anti-malware alone may not find. We use an enterprise-level tool that looks for things hiding, or just not right. It’s called Active threat detection, looking for persistent footholds, in a way, we hunt for the hacker, so you’re not hunted. If the tool finds something, it gets analyzed by the U.S. based threat operations team. - Managed Data Backups
We make sure your data is backed up daily. When failure happens or disaster strikes, your data will be available. We even take an image of your machine for fast recovery, to keep you doing what you do. - 50% off in-shop Labor
If we can not fix it remotely, or it needs a physical repair, and you have to bring it to us. Don’t worry we do the work for FREE! Not close enough to come in, no problem we will help you get it shipped to us. - FREE Priority Service
Your time is important, we understand that, so we include Priority service for Free! This means you go right to the front of the line. - Discounted On-Site Service
Need us to come to you? No problem, we’re even going to give you a discount on that!!
Amazing protection for just $68.99/mo 30% off this service for up to 2 additional computers!
Helpful Tech AV
This is our Antivirus / Anti-Malware ONLY package, It Provides an enterprise-level Antivirus & Anti-Malware that’s the ultimate weapon against all Internet threats.
- Antivirus & Anti-Malware
Scans faster with two detection engines than most products do with just one. The ultimate weapon against all Internet threats. - Four-layered real-time protection
Web Protection, Dual Engine File Guard, Behavior Blocker, and Anti-Ransomware ensure optimum protection. - Managed by us
A true set it and forget it, We manage it so you don’t need to, we make sure its update and scans if it finds something we review it. - Easy to use interface
A simple yet efficient anti-malware that completely protects your digital life. - Removal of Potentially Unwanted Programs
PUPs are not dangerous per se, but come bundled with annoying ads and toolbars that slow down your computer.